Employment

Assistant Manager

Job Description: Assistant Store Manager is responsible for the day-to-day management of all aspects of the store including ordering, merchandising, customer service as well as a variety of administrative duties. In addition, the assistant store manager is accountable for promoting and increasing sales through effective merchandising techniques, meeting departmental budgets and providing direction and support to the store staff.

The ideal Assistant Store Manager candidate is a customer service-oriented individual who will possess relevant departmental experience as well as previously demonstrated supervisory skills and the languages to deal with our asian ethnic staff and customers. Key responsibilities include, but are not limited to:

• Overall management responsibility for operation of retail grocery store during absence of the Store Manager, including store performance, control of cash, inventory and security, customer services, and management of staff
• Track, analyze, and take action to improve store performance by forecasting of weekly/ daily sales goals and meeting or exceeding established goals
• Communicate sales goals, department performance and sales opportunities with staff to ensure positive results
• Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues
• Support Store Manager with development and direction in the execution of strategies to improve product placement and appearance
• Monitor display accuracy and appearance to implement promotions
• Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions
• Manage issues relating to store maintenance, cleanliness, safety and sanitation
• Oversee and monitor handling of cash and accounting
• Ensure store is secured
• Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met
• Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, etc
• Focus on customer satisfaction and needs, ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service
• Select, train, develop, and manage job performance of store employees, with assistance of other management personnel
• Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities
• Maintain appropriate professional relationship with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others
• Motivate others to perform the job and work towards common objectives
• Serve as a role model to others

Requirements: Two years minimum retail supervisory skills and/ or grocery experience. College degree or higher is preferred. Proficient customer service and leadership skills. Solid understanding of overall store operations. Fast on hands and feet and be able to lift 40 pounds. Flexible working availability. Knowledge of Mandarin, Cantonese or Vietnamese is an asset.

Baker

Job Description: Preparing dough and batters. Baking mixed dough and batters. Preparing special orders. Frosting and decorating cakes and bake goods. Ensuring that the quality of products meets established standards. Inspecting cleanliness of kitchens and food service areas. Selling bakery products. Ordering ingredients and supplies. Maintainance of production records and inventory. Maintaining cleanliness of department and surrounding areas. Supervision of baking personnels and kitchen staff. Scheduling staff

Requirements: Baker trade certification and/ or baking skill is required.  Mature individual who can work with little or no supervision. Friendly, customer service oriented and team player. Leadership, good organizational skills and time management is an asset. Fast on hands and feet and able to lift 40 pounds. Flexible working availability. Second language is an asset

Bakery Clerk

Job Description: Facing and filling bakery section. Setting up bakery products in display cases and coolers. Providing advice about merchandise. Suggestive selling. Maintaining cleanliness of department and surrounding areas. Assisting customers’ inquiries and baker

Requirements: Baking knowledge is an asset. Friendly, customer service oriented and team player. Fast on hands and feet and be able to lift 30 pounds. Flexible working availability. Second language is an asset

Cook

Job Description: Preparing, cooking Asian food and selling food from displays. Inspecting cleanliness of kitchens and food service areas. Training staff in preparation, cooking and handling of food. Ordering of ingredients and supplies. Maintainance of inventory and records of food, supplies and equipment. Work ing with specialized cooking equipment (deep fryer, grill, etc.). Maintaining cleanliness of department and surrounding areas.

Requirements: At least one year of cooking or culinary experience is required. Mature individual who can work with little or no supervision. Friendly, customer service oriented and team player. Leadership, good organizational skills and time management is an asset. Fast on hands and feet and able to lift 30 pounds. Flexible working availability. Second language is

Deli Clerk

Job Description: Setting up and facing of deli items and cooked food in display cases and coolers. Providing advice about merchandise. Suggestive selling. Maintaining cleanliness of department and surrounding areas.  Assisting customers’ inquiries and cook

Requirements: Friendly, customer service oriented and team player. Fast on hands and feet and be able to lift 30 pounds. Flexible working availability. Second language is an asset

Cashier

Job Description: Operate POS and credit/ debit terminal. Provide fast and accurate checkout service. Provide customers with exceptional customer service and assistance. Process accurate end day balance.  Need to memorize hundreds of produce PLU code. Maintain the tidyness of the front end area

Requirements: Able to work with little or no supervision. Friendly, customer oriented, quick learner and is a team player. Responsible and bondable. Good with memorization and is attentive to details. Willingness to learn, improve and advance. Flexible work availability. Second language is an asset

Courtesy Clerk

Job Description: Perform price checks, returns and bag for cashiers when necessary. Maintain store cleanliness. Collect and restock shopping carts and baskets. Assist with customer inquiries and carry outs. Face and organize grocery shelves

Requirements: Able to work with little or no supervision. Friendly, customer oriented, quick learner and is a team player. Fast on hands and feet and able to lift 20 pounds. Organize and able to multi-task. Flexible working availability. Second language is an asset

Meat Cutter

Job Description: Performing all cuts and trims of meats. Controlling inventory and quality. Receiving, unloading and verifying of incoming meats. Packing, wrapping, labelling and stocking meats to sell. Displaying and selling meats to customers

Requirements: At least one year of meat cutting experience is required. Mature individual who can work with little or no supervision. Friendly, customer service oriented and team player. Good leadership, organizational skills and time management is an asset. Fast on hands and feet and able to lift 60 pounds. Flexible working availability. Second language is an asset

Meat Clerk

Job Description: Packing, wrapping, labelling and stocking meats to sell. Receiving, unloading and verifying of incoming meats.  Displaying and selling meats to customers

Requirements: Knowledgable of various cuts of meat an asset. Friendly, customer service oriented and team player. Fast on hands and feet and be able to lift 40 pounds. Flexible working availability. Second language is an asset.

Produce Clerk

Job Description: Stocking and maintenance of produce section. Receiving, unloading and verifying of produce quality. Performing price check. Rotating, trimming, and wrapping produce. Maintaining cleanliness of department and surrounding areas. Assisting customers’ inquiries and carry outs

Requirements: Friendly, customer service oriented and team player. Fast on hands and feet and be able to lift 40 pounds. Flexible working availability. Second language is an asset

Produce Wrapper

Job Description: Wrapping, packing, labelling and trimming of produce. Maintaining cleanliness of produce counter and wrapping area

Requirements: Friendly, customer service oriented and team player. Fast on hands and feet and be able to lift 30 pounds. Flexible working availability. Second language is an asset